Last updated: July 2026
When you create an account, contact us, or use MyBrandBrief, we collect the information you provide directly — such as your name, email address, business details, and the answers you give in the questionnaire.
We use this information to generate your brand strategy and website blueprint, to send you account and product emails, and to respond to support requests. We do not sell your personal information.
Your questionnaire answers are sent to our AI provider (Anthropic's Claude API) to generate your strategy and blueprint. This data is used solely to produce your output and is not used to train third-party models.
Account and brief data is stored securely in our database. You can request deletion of your account and associated data at any time by emailing us.
We use minimal, functional cookies required to keep you signed in. We do not use third-party advertising trackers.
On our marketing site, we also use a first-party analytics system that we built and operate ourselves — not a third-party analytics or advertising service — to understand how visitors use the site. This sets an anonymous session cookie and logs page views, scroll depth, and clicks on key buttons. We resolve your approximate country from your IP address for aggregate reporting, but we do not store your IP address. We do not collect any other personal information through this system.
We share data only with the service providers required to run MyBrandBrief — such as our hosting provider, our AI provider, our email provider, and our payment provider, Paddle.com Market Limited, who acts as merchant of record for all purchases. Paddle collects and processes your payment details (such as card information) directly on checkout — MyBrandBrief never sees or stores your full card number. See our Refund Policy for how purchases and refunds are handled.
You can request a copy of your data, ask us to correct it, or ask us to delete it at any time by emailing hello@mybrandbrief.com.
Questions about this policy: hello@mybrandbrief.com.